LoxVoice vs 1Home: Complete Comparison for Loxone Users

Your 1Home Pro hardware doesn't lose value if you switch. You have several options:

• Keep it as backup: Leave it connected but disabled. You can re-enable it anytime.
• Sell it: 1Home Pro devices retain reasonable resale value in the second-hand market.
• Repurpose it: If you add other smart home systems (KNX, etc.), you could use 1Home for those while using LoxVoice for Loxone.
• Return to it: If you ever want to switch back, simply re-enable the 1Home skill. The hardware remains functional.

The beauty of LoxVoice's trial period is you can test it risk-free before deciding to fully switch from 1Home.

Both solutions require internet connections and have similar security considerations. Here's an honest comparison:

LoxVoice Security:

• Bank-grade encryption for all cloud communications
• Secure OAuth authentication with your Miniserver
• Data encrypted at rest and in transit
• GDPR compliant with UK data protection standards
• Regular security audits of cloud infrastructure

1Home Security:

• Local hardware processing with encrypted cloud relay
• Port forwarding requirements (potential security concern)
• Hardware device security depends on your network
• Regular firmware security updates
• Some local processing available

Reality: Both solutions require internet connectivity to work with Alexa and Google. Neither operates fully offline. LoxVoice's cloud-first approach actually offers some security advantages (no port forwarding, no exposed hardware) while 1Home's local processing provides some local control options. For most users, both are secure enough for smart home control.

We're committed to adding features based on customer demand. Here's our current thinking:

Matter Protocol: We're monitoring Loxone's Matter implementation closely. Once Loxone fully supports Matter and our customers express strong demand, we'll add it. The advantage of our cloud architecture is we can add this with zero hardware changes - just a software update.

Apple Siri Support: This is on our roadmap for 2025. We're evaluating the technical requirements for HomeKit integration and will implement it if there's sufficient customer demand.

The beauty of LoxVoice's subscription model is you benefit from all future features without buying new hardware. When we add Matter or Siri, existing customers get it automatically at no additional cost.

Both have different reliability considerations:

LoxVoice (Cloud-Based):

• Pro: No hardware to fail, break, or require replacement
• Pro: 99.9% uptime with enterprise-grade cloud infrastructure
• Pro: Instant updates and bug fixes without user intervention
• Con: Depends on internet connectivity (both yours and ours)
• Con: Service outage affects all users (though rare)

1Home (Hardware-Based):

• Pro: Your specific device failure doesn't affect other users
• Pro: Some local processing possible
• Con: Hardware can fail (2-year warranty, then $1,099 replacement)
• Con: Power supply or network issues affect your device
• Con: Physical device can be damaged, overheated, etc.
• Con: Still requires internet for voice assistant connections

Our take: Modern cloud infrastructure (like LoxVoice uses) is typically more reliable than consumer hardware devices. However, both solutions require internet connectivity anyway since Alexa and Google are cloud-based services. The main difference is hardware failure risk vs. shared cloud infrastructure.

LoxVoice achieves lower costs through its cloud-first architecture:

• No hardware costs: We don't manufacture, stock, ship, or warranty physical devices
• No installation burden: You don't pay for professional installation or our time setting up hardware
• Efficient scaling: Cloud infrastructure scales efficiently, reducing per-user costs
• Focused feature set: We concentrate on Loxone-only, not multiple systems, keeping complexity (and costs) lower
• Subscription model: Regular revenue allows us to keep monthly prices low while maintaining quality service

1Home's higher cost reflects their hardware manufacturing, logistics, broader feature set, and Matter protocol support. For users needing those features, the price makes sense. For Loxone-only users wanting Alexa and Google, our focused approach delivers better value.